Our service call and diagnosis fee is $79.95. (Most Items) This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.
Our office will contact you the before your scheduled service date with your timeframe that you can expect the technician to arrive.
YOUR APPLIANCE’S AGE
If your unit is under (1) year of age, please be prepared to provide the technician a copy of the proof of purchase. We need this to be able to bill the appropriate party for services.
If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.